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Friday, April 1, 2011

Lean Quote: Combating De-Motivation in the Workplace

On Fridays I will post a Lean related Quote. Throughout our lifetimes many people touch our lives and leave us with words of wisdom. These can both be a source of new learning and also a point to pause and reflect upon lessons we have learned. Within Lean active learning is an important aspect on this journey because without learning we can not improve.

"There are no hopeless situations; there are only men who have grown hopeless about them." — Clare Boothe Luce

The choices you make everyday influence the motivational climate of your company. As a manager you want to create a motivated workplace. It is equally important to know what actions to avoid so you don't de-motivate. Managers and other organizational leaders often make the following crucial mistakes, which lead to low morale and workplace de-motivation:

  • Criticizing in front of others
  • Being dishonest
  • Taking credit for others' work
  • Being inaccessible
  • Showing favoritism
  • Delegating without giving authority, or delegating to the wrong person
  • Communicating poorly or failing to communicate at all
  • Failing to train employees for job responsibilities
  • Exhibiting wishy-washy behavior
  • Failing to emphasize teamwork
  • Giving the impression that you're concerned only about your own well-being
  • Displaying poor personal work habits such as disorganization and procrastination
  • Tolerating poor performance
  • Over supervising
  • Imposing impossible workloads
  • Focusing only on negatives 

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  1. I think you hit on one that is overlooked a lot. That is "Tolerating Poor Performance." It is amazing how managers will let this go on and on without addressing. Several times I have seen a new manager come in and get rid of someone that has been a poor performer for a very long time. The rest of the team gained respect for the manager because they all new the person had been a poor performing for a long time and now the rest of the team was motivated to perform better. The team had a better state of mind.

  2. The lack of motivation has an end effect on productivity. One is not a team player or a good employee if there is a lack of motivation.