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Thursday, July 28, 2011

Personal Continuous Improvement - A Lesson in Feedback

If you want to continuously improve your skills you need to close the learning loop with feedback.  James Ottaway, a passionate software developer for ThoughtWorks, has a strong desire to continuously improve his skills.  In the following video he shares his personal continuous improvement process and experience.

This is a good lesson for all those who coach employees in the Gemba.  I think it is good to be able to give and receive feedback.  Remember the two important aspects of feedback is strengthen confidence and improve effectiveness.  Be curious, continuously improve, and look for support are key lessons to apply in anything you do.


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