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Friday, April 22, 2016

Lean Quote: Learning Requires Knowledge and Practice

On Fridays I will post a Lean related Quote. Throughout our lifetimes many people touch our lives and leave us with words of wisdom. These can both be a source of new learning and also a point to pause and reflect upon lessons we have learned. Within Lean active learning is an important aspect on this journey because without learning we can not improve.

"Knowledge is a treasure, but practice is the key to it.— Lao Tzu

Human beings can definitely learn by hearing, reading, watching, seeing, and analyzing…but when it comes to getting results you simply cannot learn better than to learn by doing. 

There is really only one way to learn how to do something and that is to do it. If you want to learn to throw a football, drive a car, build a mousetrap, design a building, cook a stir-fry, or be a management consultant, you must have a go at doing it. Throughout history, youths have been apprenticed to masters in order to learn a trade. We understand that learning a skill means eventually trying your hand at the skill. When there is no real harm in simply trying we allow novices to "give it a shot."

One of the places where real life learning takes place is in the workplace, "on the job." The reason for this seems simple enough. Humans are natural learners. They learn from everything they do. When they watch television, they learn about the day's events. When they take a trip, they learn about how to get where they are going and what it is like to be there. This constant learning also takes place as one works. If you want an employee to learn his job, then, it stands to reason that the best way is to simply let him do his job. Motivation is not a problem in such situations since employees know that if they don't learn to do their job well, they won't keep it for long.

If you do something often enough, you get better at it -- simple and obvious. When people really care about what they are doing, they may even learn how to do their jobs better than anyone had hoped. They themselves wonder how to improve their own performance. They innovate.

Learning requires two elements to be truly successful overtime:

Practice: After completing a learning experience, create opportunities to apply what you learned as soon as possible and many times to refine your ability.

Experiment: Take a risk and try something new, even if you aren’t all that comfortable. We can learn as much, sometimes more, from our mistakes than from getting it right the first time.

We must, as best as we can, teach employees to do things, rather than having them be told about what others have done. Learning is the accumulation of experience and thinking about new situations. We must encourage explanation, exploration, generalization, and knowledge accumulation.



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