Friday, September 15, 2017

Lean Quote: Coaching is about...Others

On Fridays I will post a Lean related Quote. Throughout our lifetimes many people touch our lives and leave us with words of wisdom. These can both be a source of new learning and also a point to pause and reflect upon lessons we have learned. Within Lean active learning is an important aspect on this journey because without learning we can not improve.


"Coaching is about helping others discover, believe in, and act upon what they know." — Brian D. Biro


Coaching is…

Management without exception, Not management by exception.

A way to build self-esteem, Not self-doubt.

Two-way communication, Not reading the riot act.

An ongoing relationship, Not a one-shot gimmick.

Goal-oriented, Not problem-oriented.

Focused on performance, Not personality.



The term ‘coaching’ means many different things to different people, but is generally about helping individuals to solve their own problems and improve their own performance.

Put simply, coaching is a process that aims to improve performance and focuses on the ‘here and now’ rather than on the distant past or future.There is a huge difference between teaching someone and helping them to learn. In coaching, fundamentally, the coach is helping the individual to improve their own performance: in other words, helping them to learn.


Subscribe to my feed Subscribe via Email LinkedIn Group Facebook Page @TimALeanJourney YouTube Channel SlideShare

1 comment:

  1. I wouldn't put it as "their own problems and improve their own performance." I do agree it is about helping others. But especially for management I think it is more about helping people improve the results of the overall system.

    That does include helping them grow and improve their capabilities. But a huge part of what is holding back the performance of our organizations is the limited understanding of how to improve the overall system. Just improving yourself doesn't necessarily improve the overall results.

    In a similar way an athletic coaches focus is on how to improve the team. A big part of that is how to improve each team member but the interactions (how everything works together) are often more important than the individual improvements.

    It is important to give people the tools they need to understand how to improve the system including how they fit and how important interactions are within a system.

    ReplyDelete