Recently I ran across this Ted Talk entitled 10 Ways to Have a Better Conversation and I think it’s spot on. In a brief 10 minutes, Celeste Headlee (a person that makes her living by talking to people as a professional interviewer) shares great insight on how to have better conversations. I just love her perspective and she promises if you master even one of these 10 things you will enjoy better conversations.
CELESTE HEADLEE'S "10 WAYS TO HAVE A BETTER CONVERSATION"
1. Don't Multitask: Be fully present in the conversation,
not half in, half out.
2. Don't Pontificate: Enter every conversation assuming you
have something to learn.
3. Use Open-Ended Questions: Start questions with who,
what, when, where, why, or how to get more elaborate
answers.
4. Go with the Flow: Let thoughts come and go without
losing focus on the conversation.
5. If You Don't Know, Say So: Don't pretend to know
something you don't; it's okay to admit ignorance.
6. Don't Equate Your Experience with Theirs: Every
experience is unique; don't overshadow theirs with your own.
7. Try Not to Repeat Yourself: Reiterating the same points
can be boring and condescending.
8. Stay Out of the Weeds: People care more about you than
the minute details of your stories.
9. Listen: Truly listen to understand, not just to reply.
It's a crucial skill in meaningful conversations.
10. Be Brief: Keep it concise and show genuine interest in
others, which can lead to amazing discoveries.
You can watch Celeste Headlee’s full TED Talk here:
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