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  • Ten Inhibitors of Continuous Flow

    Ten Inhibitors of Continuous Flow0

    A Lean Enterprise is centered on the concept of flow. Once value added activities and necessary non-value activities are identified, improvement efforts are directed toward making the activities flow. Flow is the uninterrupted movement of product or service through the system to the customer. An obvious question is why the processes we operate at the

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  • Lean Quote: Humility Shows Respect Toward Other People

    Lean Quote: Humility Shows Respect Toward Other People0

    On Fridays I will post a Lean related Quote. Throughout our lifetimes many people touch our lives and leave us with words of wisdom. These can both be a source of new learning and also a point to pause and reflect upon lessons we have learned. Within Lean active learning is an important aspect on

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  • Five Traits of Customer Focused Organizations

    Five Traits of Customer Focused Organizations0

    The importance of the quality function within the organization has been evolving along with that of the customer. Organizations focused on their customers consistently outperform their competition. A truly customer-focused organization sees things through the “lens of the customer” not the “lens of the organization”. Customer-driven organizations share certain traits. Flattened hierarchies. When customers are

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  • Key Organizational Metrics and How to Make Them Effective

    Key Organizational Metrics and How to Make Them Effective0

    Most businesses understand the value of using metrics to assess the state of their company and validate the company is heading in the right direction. Organizational metrics, sometimes called Key Performance Indicators (KPI), are developed to understand the overall health of an organization. They provide the fundamental element of balanced scorecards and dashboards, which are

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  • Lean Quote: Achieving the Goals

    Lean Quote: Achieving the Goals0

    On Fridays I will post a Lean related Quote. Throughout our lifetimes many people touch our lives and leave us with words of wisdom. These can both be a source of new learning and also a point to pause and reflect upon lessons we have learned. Within Lean active learning is an important aspect on

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  • 10 Things Your Lean Leader Can Do Now To Make a Difference Culturally

    10 Things Your Lean Leader Can Do Now To Make a Difference Culturally0

    The best leaders understand the present is nothing more than a platform for the envisioning of, and positioning for, the future. If you want to lead more effectively, shorten the distance between the future and present. Inspiring innovation and leading change call for more than process– they require the adoption of a cultural mindset. Implementing

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