Friday, April 23, 2010

Lean Quote of the Day, April 23, 2010

On Fridays I will post a Lean related Quote. Throughout our lifetimes many people touch our lives and leave us with words of wisdom. These can both be a source of new learning and also a point to pause and reflect upon lessons we have learned. Within Lean active learning is an important aspect on this journey because without learning we can not improve.

Feel free to share some of your favorites here as well.

"The measure of success is not whether you have a tough problem to deal with, but whether it is the same problem you had last year." — John Foster Dulles, Former Secretary of State

The power of lean manufacturing resides in the philosophy that all employees should be involved in solving problems. Toyota recognizing this philosophy developed a system called Jidoka, which gives all workers the power to stop the line and all other employees from working until the problem is resolved.

When it comes to problem solving, how and when do you train your personnel?  I like to use the phrase “You, Me, Now, at the Source.” This has been refered to as On-Error-Training (OET).  This post details 5 rules for effective problem solving everyone should learn.


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2 comments:

  1. That's a nice find - I'll have to remember that one.

    Jamie

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  2. That is very lean. We like to remember the related phrase, "No problem is a problem."

    ReplyDelete