On Fridays I will post a Lean related Quote. Throughout our lifetimes many people touch our lives and leave us with words of wisdom. These can both be a source of new learning and also a point to pause and reflect upon lessons we have learned. Within Lean active learning is an important aspect on this journey because without learning we can not improve.
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“Safety isn't just a slogan, it's a way of life.” ~Author Unknown
When it comes to business the priorities must safety, quality, and then productivity. There can be no compromise on the first two. If you do safety and quality well then everything will be easier to accomplish. Safety must be ingrained into the culture of the organization through daily habits. The best model for daily one-on-one observation and feedback is coaching. The letters of COACH represent five fundamental steps of safety coaching: Care, Observe, Analyze, Communication, and Help. Review this post for the details of each step of the Coaching for Safety Model.
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